Terms and Conditions
Please read these terms and conditions carefully before using your credit card for transactions on our website. By making a purchase, you agree to be bound by the following terms and conditions:
Payment Processing
When making a payment using your credit card, you authorize us to charge the designated amount to your credit card account.
We use secure and trusted payment processing services to ensure the confidentiality and integrity of your credit card information.
Refund Policy
Our refund policy, as stated on our website, governs refund requests and eligibility criteria.
It is your responsibility to familiarize yourself with our refund policy before making a purchase.
Accuracy of Information
You are responsible for providing accurate and up-to-date information during the payment process, including your credit card details, billing address, and contact information.
Any errors or inaccuracies in the provided information may result in delays or failed transactions.
Non-Transferable
Your credit card account and associated payment privileges are non-transferable. You must not allow any unauthorized individuals to use your credit card for transactions on our website.
Unauthorized Use
You must promptly notify us of any unauthorized use of your credit card or any suspicious activity related to your account.
We will cooperate fully with relevant authorities and take necessary steps to prevent further unauthorized use.
Limitation of Liability
In no event shall we be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of your credit card for transactions on our website.
We make no warranties or representations regarding the availability, accuracy, reliability, or suitability of the products/services offered on our website.
Modification of Terms
We reserve the right to modify these terms and conditions at any time, without prior notice. Any changes will be effective immediately upon posting on our website.
It is your responsibility to review the terms and conditions periodically for any updates or modifications.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the state of Virginia.
Any disputes arising from the use of your credit card for transactions on our website shall be subject to the exclusive jurisdiction of the courts in the state of Virginia.
Refund Policy
We want to ensure your satisfaction when using your credit card for transactions on our website. This refund policy outlines the conditions under which you may be eligible for a refund on your credit card purchases.
Eligibility for Refund
Refunds may be considered under the following circumstances:
Duplicate charges: If you have been charged multiple times for the same transaction, please contact our office within 5 business days of the transaction date, providing relevant details and proof of multiple charges.
Unauthorized transactions: If you notice any unauthorized transactions on your credit card statement, please notify us immediately. We will investigate the matter and take appropriate action.
Failed or canceled transactions: If a transaction was unsuccessful or canceled, and you have been charged, you may be eligible for a refund. Please reach out to our office with relevant details.
Other exceptional circumstances: In certain exceptional cases, we may consider refund requests at our discretion. Please contact our office to discuss your situation.
Refund Process
To request a refund, please contact our office at (703) 777-5224 within five days of the transaction date.
When contacting us, please provide the following information:
Transaction details (date, amount, transaction ID)
Reason for the refund request
Any supporting documentation or evidence
Our team will review your request and respond to you within a reasonable timeframe.
If your refund request is approved, the refund will be processed using the original payment method, typically within five days.
Please note that depending on your credit card company's policies, it may take additional time for the refund to be reflected on your statement.
Contact Us
If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact our office at (703) 777-5224.
Immunization Notice: While we respect the decisions of those parents who choose not to immunize their children, please understand that we will not be able to accept those children in to this practice. We must do this to protect the health and well-being of our other patients. We thank you for understanding. This policy is effective as of January 1, 2015.
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